Let’s compare software
Cleri vs. ServiceTitan
- Cleri lets you quote, schedule, dispatch, and get paid, from a single login.
- Voice-powered AI assistant, Cleo. Handles all admin tasks just by voice.
- Access to all features for one simple price. No feature gating or paywalls.
- Zero tech skills needed. Set up in minutes, no need for demos.
20+
Hours saved in a week
23%
Avg growth in 3 months
3x
Win more jobs
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What matters most in field service workflows
In any field service operation, how your tools handle everyday tasks can shape everything, from speed to stress.
No doubt, giants like ServiceTitan helped build something big.
Backed by serious funding, a huge team, and years in the game, it really helped bring modern software into the trades, paving the way for what came next.
But as the platform grew, so did the complexity.
What starts as a simple task, like sending a quote, can turn into a multi-step process, more screens, more clicks, more guesswork. And while powerful tools come with a learning curve, when that curve slows you down, it’s fair to ask: is this still working for me?
And that’s where software like Cleri comes in.
It’s built to move as fast as your team does, so you can quote quickly, dispatch with clarity, and wrap jobs without wandering through complex setup or slow workflows.
This is how Cleri makes it simple:
Access to all features, from day one
Cleri does not believe in feature gating or paywalling your growth. You get full access to all features from your first login.
Simple pricing, no upgrades
Our pricing is transparent. One basic plan with all features. No tiers or upgrades. No hidden fees or getting charged for inactive users.
Setup in minutes, no demos
With Cleri, setup is as easy as ABC. You don’t need any software demos or IT skills. Cleri uses smart data mapping to easily import all your data in minutes.
Online or offline, Cleri keeps going
Cleri keeps you going even when the signals stop. Everything syncs automatically as soon as you're back online.
Cleo, your voice powered AI assistant
Cleo, your voice-controlled AI assistant is built to handle your admin work, such as quotes, schedules, notes, and invoices, all by voice. Just tell Cleo what you need and consider it done!
Cleri vs ServiceTitan: Which platform delivers real value
Choosing the right platform isn’t just about feature lists, it’s about how those features show up in your day-to-day workflow. The right tool fits into your workflow, saves time on routine tasks, and helps your team stay focused on the work that matters. And the wrong one adds steps where you need speed.
If you’re exploring ServiceTitan alternatives, here’s a clear breakdown of how Cleri and ServiceTitan stack up against each other, feature by feature.
Here’s the full breakdown:
| Feature | Cleri | ServiceTitan |
|---|---|---|
| Voice-Controlled AI Assistant |
Cleo, Cleri’s voice-powered AI handles real work: quotes, schedules, dispatch, invoices, all by voice
|
AI features support call summaries and admin tasks; field voice control
not publicly documented
|
| Offline Access |
Cleri lets you create jobs and log notes even without a signal. Everything syncs once you're back online.
|
Offline mode allows input,
though core features may still be
view-only until reconnected
|
| Simple, Transparent Pricing |
$100 base + $20/additional user.
Inactive users are not billed.
|
Custom pricing; features vary by plan, no pause billing publicly listed
|
| Fast Setup |
Live in minutes. No long demos,
no tech teams needed
|
Setup may require onboarding, training, and support depending
on team size
|
| Billing Flexibility |
Auto-pauses billing for inactive
users. Ideal for seasonal crews
|
Auto-pause not publicly documented; licenses generally remain active unless manually adjusted
|
| Support |
24/7 real human help,
included for everyone
|
Support tiers vary; higher plans may include faster or priority support
|
| Automation & Job Routing |
Every feature included from day
one, no upgrades needed
|
Automation offered; advanced flows may require upgrades or setup
|
| User Experience |
Clean, intuitive design made
for both office and field teams
|
Some users find the interface detailed and more tailored to office or enterprise-level teams.
|
| Data Control & Privacy |
Full transparency, encrypted
data, and secure access
|
Public documentation does not clearly outline field-level data control mechanisms
|
Get full access to all features from your first login
Start your free trial with Cleri today
The real cost of complexity in daily workflows
Complex platforms like ServiceTitan are built to do a lot, which can be great for larger or more layered teams. But that same depth can also make simple tasks feel heavier than they should.
According to some user reviews, everyday tasks like quoting or invoicing can involve multiple steps or settings to manage.
But Cleri takes a simpler path. It keeps things moving fast, without making you work through layers you may not need.
Here’s how it affects workflow:
| Daily Workflow | With Cleri | With ServiceTitan |
|---|---|---|
| Job creation & quoting |
Say it once. Cleo handles it by
voice, no clicks, no confusion.
|
Some users report that quoting involves
multiple steps and may depend majorly
on role and permission setup.
|
| Dispatching crews |
Tap once or speak. It’s
scheduled and synced.
|
Real-time board supports smart dispatching; some users report that filters or views may vary based on login or role.
|
| User Control |
One login, full access. Quote,
dispatch, invoice without friction.
|
Role-based access is customizable; changes
may require updates across linked workflows.
|
| Interface Experience |
Clear, fast, built for service pros who need to move, not manage software.
|
Designed for full operations with many
layers, some users find it takes time to learn.
|
| Feature Access |
Every feature, unlocked from
day one, no upsells or paywalls.
|
Features vary by plan and add-ons; setup or support may be needed to activate certain tools.
|
| Workflow Stability |
Built to stay out of your way, with fewer steps and smoother flow.
|
In some setups, changing roles or settings can affect pricing, dispatch rules, or how forms work.
|
In short:
ServiceTitan offers powerful tools designed for larger, layered teams. But for everyday tasks like quoting, scheduling, and invoicing, some users find that power comes with added complexity.
Cleri is designed to simplify those tasks. And with Cleri’s voice-powered assistant, Cleo, it gets even easier. Just say what you need, from quotes to invoices, and Cleo takes care of it.
This simplicity makes Cleri a strong ServiceTitan alternative for owners who want to get jobs done without needing extra staff to manage the software.
Want to see how Cleri simplifies your workflow?
Try Cleri Free
AI feature comparison: Cleo vs. Titan Intelligence
Both platforms offer AI, but they’re built to support your day in different ways.
With Cleo, Cleri’s voice-powered assistant, you can quote jobs, schedule work, dispatch crews, invoice customers, and take notes, all through simple voice commands. It’s designed to handle daily tasks as they come up, so you can stay focused and move faster.
Titan Intelligence, the AI system within ServiceTitan, takes a different approach. Based on what’s publicly available, it’s built to deliver insights and support decision-making, but not to run end-to-end workflows through voice.
Here’s the difference:
| AI Capability | Cleri: Cleo (Voice Assistant) | ServiceTitan: Titan Intelligence (Suite) |
|---|---|---|
| Voice Job Control |
Yes. Quote, schedule, dispatch,
invoice, take notes and report,
all by voice.
|
Based on public information, Titan
doesn’t currently offer full voice
control to complete jobs like Cleri does.
|
| Real Workflow Impact |
Hands-free admin tasks, built for making daily operations fast and easy.
|
From what’s currently available, Titan’s AI supports planning and insights, but doesn’t appear to handle full jobs from start to finish.
|
| AI Scope |
Cleo is Cleri’s voice-powered AI-assistant, full control in one place.
|
According to public info, Titan AI is a set of tools, each built for specific tasks, not a single assistant for full workflows.
|
| Availability |
Cleo is Included in every plan,
no extra charges.
|
Access varies by feature; some tools may require Pro add-ons or upgraded plans.
|
The takeaway:
ServiceTitan’s AI offers powerful tools for insights, automation, and planning. But based on what’s currently available, it doesn’t appear to support full job workflows through voice.
Cleri takes a different path. Cleo, its voice-powered assistant, is built to help you move through key tasks like quoting, scheduling, dispatching, and invoicing, without switching tools or stopping to type.
If you’re exploring ServiceTitan alternatives and want AI that works alongside you in real time, Cleri’s Cleo is worth a closer look.
Want AI that helps you get the whole job done? Meet Cleo.
Try Cleri Free
What really matters when it comes to setup and support
ServiceTitan is a well-known platform with a wide range of features and enterprise-level capabilities. But that scale can come with added complexity during setup and onboarding, along with a hefty price tag.
The process includes multiple demos, onboarding calls, and scheduled training sessions. For teams without dedicated IT support or extra time for setup, this can take more effort.
Some users also note that access to support may depend on your plan level, which can affect how quickly issues get resolved.
Cleri is built differently. It’s designed to help service teams get up and running fast, with direct access to support and tools that don’t require technical setup or long onboarding cycles.
Here’s the difference:
| Feature | Cleri | ServiceTitan |
|---|---|---|
| Setup Time | Live in minutes, no demos or IT skills needed. | Setup may involve multiple steps like training or data setup, depending on the team. |
| Support Access | 24/7 real human support for every user. Support is not tiered. | Some users report that support access and response speed may vary depending on the plan level. |
| Team Dependency | One login and everything comes under your control. | May involve administrative setup, IT resources, and customer success support for optimal use. |
| Time to First Job | As you login, you can start using Cleri the same day. | Some functions may be used early, but teams often complete onboarding before full rollout. |
| Support Channels | You get real human support by chat, phone, or email, anytime you need it. | According to user feedback, lower-tier plans may rely more on email or ticket support, while higher tiers may offer more direct options. |
| Data Import | You can bring over customers, crews, and services in minutes with Cleri’s smart mapping, no templates needed. | Supports spreadsheet templates and formatting for import; support may assist with complex cases. |
| Self-Service Simplicity | Use your dashboard from day one, with no tech skills or extra setup needed. | The platform includes guided onboarding and training to help users adopt features fully. |
In summary:
If you’re looking for a ServiceTitan alternative, Cleri offers a faster way to get started, with simple setup and real human support available 24/7.
You don’t need technical expertise or complicated processes to go live. Cleri is designed to help teams start quickly, stay in control, and keep moving.
Cleri vs ServiceTitan: A clear look at pricing models
ServiceTitan offers three tiers: Starter, Essentials, and The Works. However, it doesn’t publish pricing. You’ll need to request a custom quote to find out what it costs.
With Cleri, it’s simpler. One plan, all features included. No upsells, no extra gates.
Here’s how it stacks up:
| Pricing Element | Cleri | ServiceTitan |
|---|---|---|
| Base Plan | $100/month for 1 user, with full feature access from day one. | According to the ServiceTitan website, pricing isn’t publicly listed, and a custom quote is typically required. |
| Per‑User Pricing | $20/month for each additional active user. | Based on publicly available pricing documentation, per‑user pricing details are not disclosed online. |
| Feature Access | All tools included. AI, offline mode, routing, reports and more. | Based on its website, ServiceTitan appears to offer tiered plans, with features that vary by plan level. |
| Add‑On Fees | None, everything unlocked from day one, no upgrades needed. | According to public feature pages, ServiceTitan offers add‑ons like Marketing Pro, though pricing details are not listed publicly. |
| Seasonal User Flexibility | Yes, billing auto-pauses for inactive users. | Based on public info, there’s no clear mention of billing pause or seasonal billing options. |
| Setup or Onboarding Fees | No hidden fees for setup or onboarding. | According to the pricing page and support documentation, onboarding fees are not specifically mentioned. |
How the pricing stacks up
Cleri offers one clear plan with full access to all features, no quotes, no upsells. You can sign up and get started right away.
ServiceTitan, on the other hand, lists its plan tiers but doesn’t show pricing online. To find out the cost, you’ll need to schedule a demo and request a custom quote.
For service pros who value pricing clarity and control, Cleri stands out as one of the best ServiceTitan alternatives.
Enjoy full access to all features with Cleri’s transparent pricing
Try Cleri Free
If your FSM software can’t keep up, it holds you back
Field service work isn’t predictable. It moves fast, shifts daily, and demands tools that can move with it, not slow you down when things get busy.
ServiceTitan is built with a wide range of enterprise features, which may suit larger teams with complex needs. But for smaller or fast-moving field service businesses, that structure can sometimes feel like more than they need. From what’s shown in user reviews and onboarding materials, getting up and running might take more time, and workflows may require additional training to use fully.
Cleri takes a different approach. It’s designed for simplicity and speed, helping you quote, schedule, dispatch, and get paid without extra setup or hand-holding.
If you're exploring ServiceTitan alternatives, Cleri offers a streamlined option that aligns better with the pace and unpredictability of day-to-day field service.
Because the best FSM software doesn’t just look good, it works how you work.
Why Cleri might be the right fit for
service pros ready to simplify
Not every tool is built for the pace of real field work. Some come with extra steps, demos, training sessions, long setup, that can slow things down before you even get started.
Cleri is designed to simplify the workflows. It’s for pros who prefer fewer steps that help them run jobs, take payments, and move on with their day.
“You shouldn’t need training to use your own software. Cleri keeps it simple, so you can focus on running jobs, not learning tech.”
- Cleri’s Founder
With Cleri, you get full access to all features from your first login.
- Setup in minutes, no demos
- A clean, simple interface that takes minutes to learn, not weeks
- Simple, transparent pricing
- Zero tech skills needed
- 24/7, real human support
Try Cleri free and if your days feel smoother by the weekend, you’ll know you made the right call.
Try Cleri Free
Frequently asked questions
-
Cleri offers a flat-rate model starting at $100/month, plus $20 per active user. According to the Cleri website, billing only applies to users who log in for more than five minutes in a month. ServiceTitan uses tiered plans (Starter, Essentials, The Works); however, pricing is not listed publicly. According to their website, a custom quote may be required. Public info suggests features and add-ons can vary by tier.
-
Yes. Cleri allows users to create jobs, log notes, and work offline, with data syncing automatically when reconnected. Based on public documentation and user feedback, ServiceTitan may support limited offline access, such as time tracking or viewing tasks. Full offline job creation or dispatch does not appear to be clearly documented for all plans.
-
Cleri includes Cleo, a built-in, voice-powered assistant that handles quoting, dispatching, scheduling, and invoicing by voice. According to available information, ServiceTitan offers Titan Intelligence, an AI system focused on insights and automation. However, current documentation does not indicate that Titan Intelligence supports full job workflows via voice commands.
-
Cleri is designed for fast setup, with guided data import and no required demos. Many users report being able to start in minutes, depending on their workflow. Based on publicly available onboarding materials and user reviews, ServiceTitan appears to provide guided onboarding that may include demos, scheduled training, and support calls. The full setup timeline can vary depending on team size and complexity.
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Cleo, Cleri’s voice-powered AI handles real work: quotes, schedules, dispatch, invoices, all by voice
AI features support call summaries and admin tasks; field voice control
not publicly documented
Custom pricing; features vary by plan, no pause billing publicly listed