Skip to content

Terms & Conditions for Cleri

Welcome to Cleri. These Terms and Conditions ("Terms") govern your access to and use of Cleri, a field service software platform. By using Cleri, you agree to these Terms. Please read them carefully.

1. About Cleri

Cleri is all-in-one field service management software designed for contractors, technicians, and service teams. Our platform allows you to schedule jobs, manage field crews, dispatch teams, send estimates, generate invoices, accept payments, and track performance through a web dashboard and mobile Crew App, without needing tech skills.

2. Eligibility

You must be at least 18 years old and legally able to enter into this agreement. By registering an account, you confirm the information you provide is accurate and complete.

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your login credentials. Each user must have a unique account. You agree to notify us immediately of any unauthorized use. Cleri is not liable for losses due to unauthorized account access.

4. License to Use the Platform

Cleri grants you a limited, non-exclusive, non-transferable license to use the platform solely for your internal business purposes, subject to compliance with these Terms.

5. Subscription Plans and Billing

  • Base Plan: $100/month for 1 active user
  • Additional Users: $20/month per active user (only if logged in for 5+ mins/month)
  • Payment Processing: Via Stripe
  • Stripe Fees: 2.9% + $0.30/card; 1%/ACH (max $10); +1% for international cards

You authorize Cleri and its processor to charge your selected payment method. All fees are non-refundable unless required by law. Prices may change with notice.

6. Data Ownership and Usage

You own your data. By using Cleri, you grant us a license to use your data to provide services and to generate anonymized insights. We do not sell or share your data with marketers. Refer to our Privacy Policy for full details.

7. Acceptable Use

You agree not to:

  • Violate laws or third-party rights
  • Share login credentials
  • Post unlawful or harmful content
  • Reverse-engineer or disrupt the platform

Misuse may lead to suspension, termination, or legal action.

8. Intellectual Property

All intellectual property in Cleri’s software, content, and branding remains ours or our licensors’. You may not copy, distribute, or modify our IP without consent.

9. Feedback and Suggestions

Any feedback or suggestions submitted to Cleri become our property. We may use them without obligation to compensate you.

10. Third-Party Services

Cleri integrates with third-party tools (e.g., Stripe, QuickBooks). Their terms apply separately. We are not responsible for third-party platforms.

11. Service Availability

We aim for 99.9% uptime but don’t guarantee uninterrupted service. Maintenance, updates, or force majeure events may impact access.

12. Termination and Suspension

We may suspend or terminate your account for violations, non-payment, or fraud. You can cancel anytime via your dashboard. Access ends upon cancellation.

13. Limitation of Liability

To the fullest extent allowed by law, Cleri is not liable for indirect, incidental, or special damages. Our total liability will not exceed the fees paid by you in the 12 months before a claim.

14. Indemnification

You agree to indemnify and hold harmless Cleri, its officers, and affiliates against any claims, liabilities, or expenses from your platform use or violation of these Terms.

15. Dispute Resolution

All disputes will be settled by binding arbitration under the American Arbitration Association, held in Delaware, USA. No jury trials or class actions permitted.

16. Governing Law

These Terms are governed by Delaware law. You consent to jurisdiction in Delaware courts.

17. Force Majeure

Cleri is not responsible for delays or failures due to events beyond our control, including natural disasters, war, or technical issues.

18. Assignment

We may assign these Terms and your account in the event of a merger, acquisition, or sale. You may not assign your rights without written consent.

19. Severability and Waiver

If any part of these Terms is held invalid, the rest remains enforceable. Failure to enforce any part is not a waiver.

20. Updates to These Terms

We may modify these Terms with notice via email or in-app alert. Continued use after changes means you accept the updated Terms.

21. Contact Us

Questions? Reach out at:
Email: info@cleri.ai
Address: 338 Main Street #17 Longmont, CO 80501